Order Queries and Issues

Providing IT support, services and solutions to educational, public and private organisations. From Digital transformations to IT recycling & disposal.

Do you have any tracking details?
For goods coming directly from our warehouse, our Courier is DPD, you will recieve an email and/or text confirmation from DPD confirming the date and one ho...
Tue, 12 Oct, 2021 at 3:06 PM
How do you activate Windows 10?
Windows 10 will automatically activate when you agree to Microsofts End-User License Agreement (EULA) and sign into your Microsoft account.  This is an OEM ...
Fri, 20 Aug, 2021 at 10:28 AM
Can I make amendments after I have placed my order?
 Unfortunately, once an order is placed we are unable to alter it, if you would like to cancel, this how you cancel your order. 
Mon, 11 Oct, 2021 at 12:29 PM
My device has arrived faulty, who do I contact?
Sorry to hear your order is not as expected, please contact our technical support team on 01785 786783, email support@stonegroup.co.uk.
Fri, 20 Aug, 2021 at 10:31 AM
I am having a problem setting my item up, I think it is faulty, can you help?
Please contact our technical support team on 01785 786783, or email at support@Stonegroup.co.uk, have your device at the ready, they can help trouble shoot ...
Fri, 20 Aug, 2021 at 10:31 AM