Repairs, Upgrades and Warranty

My device has stopped working/not working how it should?
Please contact our technical support team on 01785 786783, email support@Stonegroup.co.uk, have your device at the ready, they can help trouble shoot via re...
Fri, 20 Aug, 2021 at 10:50 AM
If I buy parts from you, can you upgrade my device for me?
This not a service we currently offer, sorry.
Tue, 12 Oct, 2021 at 3:31 PM
How long will my repair take?
Your repair will take up to 10 working days.  If there are any issues with your repair, a member of the team will be in touch to discuss this with you.
Fri, 20 Aug, 2021 at 10:52 AM
My machine is out of warranty, do you offer a chargeable repair service?
We do not currently offer a chargeable repair service, sorry.
Tue, 12 Oct, 2021 at 3:29 PM