Returns, Refunds and Cancellations

Providing IT support, services and solutions to educational, public and private organisations. From Digital transformations to IT recycling & disposal.

Can I cancel my order?
Your order can be cancelled as long as it is not dispatched, to do this you will need to contact our team by email websupport@stonegroup.co.uk, contact form...
Tue, 12 Oct, 2021 at 2:53 PM
How long will my refund take?
All card payment refunds will take 3-5 working days to show in your account from the day it was issued.              
Fri, 20 Aug, 2021 at 10:38 AM
How do I return my goods?
You can return an item to us within 14 days from the day after your order was delivered for a full refund. You can examine the goods as you would in a s...
Mon, 11 Oct, 2021 at 1:37 PM
I have returned my goods, how long until I get a refund?
Once we have recieved your parcel, your goods will be passed onto our returns team to be processed and checked. Refunds are issued within 7 working days of ...
Fri, 20 Aug, 2021 at 10:41 AM